Finding a reliable auto transport service can be challenging, especially when you need a company that offers affordable rates, safe delivery, and excellent customer service. One of the most well-known names in the industry is SGT Auto Transport, a company that provides vehicle shipping services across the U.S..
But how does SGT Auto Transport really perform? In this review, we’ll take an in-depth look at customer feedback, pricing, services, and overall reliability to help you determine whether it’s the right choice for your auto transport needs.
What Is SGT Auto Transport?
SGT Auto Transport is a car shipping company that offers door-to-door vehicle transport services throughout the United States. The company specializes in open and enclosed auto transport, catering to both individual and commercial clients.
Key Services Offered by SGT Auto Transport
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Open Auto Transport – The most affordable option, suitable for standard vehicles.
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Enclosed Auto Transport – Offers extra protection for luxury, classic, or exotic cars.
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Expedited Car Shipping – Faster service for urgent deliveries.
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Cross-Country Auto Transport – Shipping cars across state lines.
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Military Car Shipping – Special services for military personnel.
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Seasonal Vehicle Relocation – Ideal for snowbirds traveling between states.
Customer Reviews: What Are People Saying?
SGT Auto Transport has received a mix of positive and negative reviews, as with any service provider. Below, we break down the most common themes in customer feedback.
Positive Reviews: What Customers Like
Many customers praise SGT Auto Transport for the following:
1. Competitive Pricing
SGT Auto Transport offers affordable rates compared to competitors. Many customers mention that their pricing is transparent, with no hidden fees.
2. Reliable Pick-Up and Delivery
Several customers have reported on-time pick-up and delivery, which is crucial when shipping a vehicle.
3. Good Customer Service
Many reviews highlight responsive and helpful customer support, making the process easier for first-time users.
4. Multiple Transport Options
The ability to choose between open and enclosed transport is a big advantage, especially for customers with luxury or classic cars.
Negative Reviews: Areas for Improvement
Despite its strengths, some customers have experienced issues, such as:
1. Delayed Deliveries
While most shipments arrive on time, there are some cases of unexpected delays due to weather, traffic, or carrier availability.
2. Communication Issues
A few customers reported difficulties in getting status updates on their shipments.
3. Price Changes After Booking
Some customers noted that the final cost was higher than the initial quote, though this is a common issue in the auto transport industry.
SGT Auto Transport Pricing: Is It Affordable?
SGT Auto Transport’s pricing depends on several factors, including:
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Distance – Longer routes cost more.
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Vehicle Type – Larger and heavier vehicles cost more to transport.
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Transport Type – Enclosed transport is more expensive than open transport.
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Seasonality – Prices fluctuate based on demand.
Estimated Costs
| Route | Open Transport Price | Enclosed Transport Price |
|---|---|---|
| New York to Florida | $700 – $1,000 | $1,200 – $1,600 |
| California to Texas | $900 – $1,300 | $1,500 – $2,000 |
| Chicago to Los Angeles | $1,100 – $1,500 | $1,800 – $2,500 |
How to Book a Shipment with SGT Auto Transport
Booking a shipment with SGT Auto Transport is a straightforward process.
Step 1: Get a Quote
Visit their website or call their support team to get a free price estimate.
Step 2: Choose a Transport Type
Select between open or enclosed transport based on your vehicle’s needs.
Step 3: Schedule Pick-Up
Pick a date and location for your vehicle pick-up.
Step 4: Prepare Your Vehicle
Remove personal belongings and ensure your car is ready for shipping.
Step 5: Track and Receive Your Car
Once your vehicle is in transit, you can track its status and receive updates until delivery.
Pros and Cons of SGT Auto Transport
Pros
✔ Affordable pricing compared to other auto transport companies.
✔ Reliable pick-up and delivery in most cases.
✔ Good customer support for booking and inquiries.
✔ Multiple shipping options, including open and enclosed transport.
✔ Nationwide service, covering all states.
Cons
⚠ Potential delays due to traffic or weather.
⚠ Some communication issues reported by customers.
⚠ Final price may be higher than initial quotes in some cases.
Who Should Use SGT Auto Transport?
SGT Auto Transport is ideal for:
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Individuals relocating to another state.
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Car dealerships shipping vehicles to customers.
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Classic car owners needing enclosed transport.
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Military personnel moving between bases.
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Snowbirds looking for seasonal car transport.
Alternatives to SGT Auto Transport
If you’re considering other auto transport options, here are some competitors:
| Company | Services Offered | Average Price | Customer Rating |
|---|---|---|---|
| Montway Auto Transport | Open & Enclosed Transport | $$ | ⭐⭐⭐⭐⭐ |
| AmeriFreight | Discounts for Military & Students | $$$ | ⭐⭐⭐⭐ |
| Sherpa Auto Transport | Price Lock Guarantee | $$$ | ⭐⭐⭐⭐ |
Final Verdict: Is SGT Auto Transport Worth It?
SGT Auto Transport is a solid choice for those looking for affordable, reliable, and efficient auto shipping services. While some customers experience delays and communication issues, the majority find the service cost-effective and dependable.
If you need budget-friendly car shipping with nationwide coverage, SGT Auto Transport is worth considering. However, always compare prices and read reviews before booking to ensure the best experience.