The book is 100% readable but visibly worn, and damaged. This may include stains. Tears, rips, folded pages, binding damage, dents, scuffs, scratches and sticker residue. The book also may contain heavy highlighting and notes. Most books listed do not fall under these conditions as we tend to underlist. Our Mission: Goodwill Industries of Ventura and Santa Barbara Counties serves the community by helping people increase their economic independence through training, education, and employment. Thank you for your support of our Mission! For service, please enter a Support Ticket via your “Customer Service” tab. Unless otherwise noted, items are NOT tested or guaranteed to function. No artwork items have been authenticated. Items are normally in used condition unless noted and donated to Goodwill Industries of Ventura and Santa Barbara Counties, Inc. In order to continue our mission of helping those with disabilities and other barriers find employment. Sellers are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods. If the product received is not as advertised, a replacement will be issued. We are not responsible for item incompatibility. We love to work with you to solve the problem. So, please do leave feedback.