Thank you for visiting our site. Please note that we may not be able to answer some questions. Packing state: We will carefully pack your items with the most appropriate protection materials to avoid your items from getting damaged during transport to you. We would very much appreciate if you could leave us one, too! We are a Japanese store specializing in Japanese high-quality products. Please let us hear from you with any inquiries you may have about our products. Please note – we cannot undervalue orders, or mark them as a gift.